Residents See Unexpected Increase in Power Bills

A scan of social media shows many are getting sticker-shock after taking a look at their July electric bills. and for some, they're hot under the collar and want answers.

Posted: Aug. 10, 2018 11:15 AM
Updated: Aug. 10, 2018 11:35 AM

(ST. JOSEPH, MO) Our August heat is steaming up area residents. One glance at a recent utility bill is more than enough to do the trick for many.

A scan of social media shows many are getting sticker-shock after taking a look at their July electric bills, for some, they're hot under the collar and want answers.

If nothing else, you could say Tracy Arthur knows two things: how to fry a fried chicken and how to make it into a good meal.

But one thing the small business owner of Biggins Sports Bar & Grill doesn't know is why her electricity bill suddenly went through the roof.

"My average is right about $500 - $520," Tracy Arthur said. "Well then I get a new one and opened it up and fell to the floor when it was $1,922!"

Her bill nearly quadrupled.

She has no idea why and she's not the only one seeing the sudden increase.

"Even some friends of mine that are single, living alone, their bills have more than doubled," Arthur said.

Now, she wants answers.

We talked to KCP&L about the issue.

"The spike in the bill, in our customer's bills is a direct correlation to the weather," KCP&L spokesman Jeremy McNeive said.

The power company is blaming the increases on "unusually warm weather." They say it's the hottest in years.

But after taking a look at their website. Comparing weather temperatures to last year, it shows the same average and while McNeive says we're all in this together.

"We're all feeling it, I'm feeling it," McNeieve said. "It's been that way."

Arthur doesn't see it that way.

"How do they expect people to be able to afford that?" Arthur said.

Now she's serving KCP&L a piece of her mind.

"We're not corporate America like they are," Arthur said. "You know that's about what it boils down to."

Arthur says she has had to close other businesses in the past because of similar high utility bill problems. She says she's hoping history doesn't repeat itself again.

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