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69% of financial institutions have pulled the plug on an AI chatbot. The problem isn't always the AI.

69% of financial institutions have pulled the plug on an AI chatbot. The problem isn't always the AI.

  The financial institutions many rely on are already using AI to handle some of their customer communications, and every message, from routine payment confirmations to fraud alerts, involves sensitive information. But how well AI handles these interactions doesn’t always depend on the AI itself. New research from Sinch, which surveyed over 500 financial services

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Ocean freight rates retreat as tariff uncertainty freezes import demand

Ocean freight rates retreat as tariff uncertainty freezes import demand

  Last week (July 5-11) was defined by the transition from temporary, emergency U.S. surcharges toward a permanent, investigation-justified centralized trade architecture. The USTR’s launch of public hearings for the 60-nation forced labor tariffs signaled that Washington will lock in a new double-digit baseline duty structure before its temporary Section 122 fees expire. This unyielding

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7 risk management best practices as regulatory pressure intensifies in 2026

7 risk management best practices as regulatory pressure intensifies in 2026

  With increasing reliance on interconnected systems, cloud services, and technologies like AI, organizations are operating in environments where trust must be continually validated. According to the most recent Vanta State of Trust Report, 77% of organizations say their stakeholders demand verified proof of compliance.‍ This increase in regulatory scrutiny puts mounting pressure on operational

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